Social Media 4 Good

Exploring the use of Social Media for NGOs, non-profit organizations and to support humanitarian relief

As many of you know, I’m quite critical when it comes to how to the impressive information gathering possibilities of crisis mapping tools turn into actionable information for responders. On LinkedIn someone shared a video with me today where Ushahidi’s Patrick Meier addresses some of these concerns.

For the past three days I have been following the coverage of the Liberia elections on liberia2011.ushahidi.com. Unfortunately, I’m far from impressed. To be clear: this is not the fault of Ushahidi: After all, Ushahidi is just the technical platform and it is the responsibility of others to feed the system information, but it shows the limitations of crowdsourcing information.

The BBC has now published elements process for verifying social media content, which makes for an excellent read. What emerges is a process that is more like that of a traditional intelligence agency, than what most people had in mind when joining journalism school.

A while ago I posed the social media staff guidelines that I created for the International Federation of Red Cross and Red Crescent Societies (IFRC). Since then, I have been asked by a few organizations to talk about the process of getting there. It seems that more and more organizations see the need and usefulness of having such a document. Below you find a presentation I have given on two occasions on that topic. At the bottom of my previous[...]

You have probably heard of  ”Ushahidi“. Right after the Haiti earthquake, the near impossible to pronounce organization set up a service that allowed people in Haiti to submit reports and requests for help by SMS. Those messages were then geo-tagged, categorized, displayed on a website and distributed to relief workers in Haiti. It’s a really impressive system and it was up and running only four days after the earthquake struck. And what’s more: it worked in the local language, Haitian[...]

I hadn’t been following the news recently, so I was genuinely surprised when I saw “Google Buzz” in my Gmail dashboard today. My first impression is: this could work for me. But not as a replacement of Twitter. I rather see it as something to replace FriendFeed. I have to admit – I never really got the hang of FriendFeed. While I want a service or an application that helps me to aggregate different forms of information streams, I don’t[...]

To say that the last days were“intense” would be an understatement. From the minute the earthquake struck Haiti on January 12, the Red Cross Red Crescent Movement pulled out all stops to help the people on the ground.

Communications is only a small part of that response and social media an even smaller part. Nevertheless – here are my observations:

The Red Cross Red Crescent created a Flickr slideshow with photos from Haiti after the earthquake. This will be updated continuously. If you want to add it to your own blog, you can use this code: <iframe align=”center” src=”http://www.flickr.com/slideShow/index.gne?set_id=72157623207618658″ width=”500″ height=”500″ frameBorder=”0″ scrolling=”no”></iframe><br /><center><small>Created with <a href=”http://www.flickrslideshow.com”>flickr slideshow</a>.</small></center> If you want to change the size, please change the numbers marked in red. Created with flickr slideshow.