Social Media for Good

Exploring the use of digital communications tools for NGOs, non-profit organizations and to support humanitarian relief

I just finished a short project for the Tactical Technology Collective where I reviewed seven free tools that can be used to manipulate or visualize data. The reviews are now online.

The last couple of weeks a mixture of work, family obligations and a cold that wouldn’t end has kept me occupied, but now I’m finally back on my feet and I’d like to share two tools with you that I have recently used to remove fake accounts from a client’s Twitter-followers: Manageflitter and Twitblock.

The Tactical Technology Collective has asked me to update the “Visualisation Tools and Resources” section of “Drawing by Numbers”. Do you know any tools that you can recommend and that you think should be included? Please tell me!

I spend a considerably amount of time reading other blogs, articles and generally trying to keep on top of discussions and best practice around using social media for non-profits and for humanitarian response. Here are the tools that I use to streamline my daily information consumption.

As many of you know, I’m quite critical when it comes to how to the impressive information gathering possibilities of crisis mapping tools turn into actionable information for responders. On LinkedIn someone shared a video with me today where Ushahidi’s Patrick Meier addresses some of these concerns.

A while ago I posed the social media staff guidelines that I created for the International Federation of Red Cross and Red Crescent Societies (IFRC). Since then, I have been asked by a few organizations to talk about the process of getting there. It seems that more and more organizations see the need and usefulness of having such a document. Below you find a presentation I have given on two occasions on that topic. At the bottom of my previous[...]

To say that the last days were“intense” would be an understatement. From the minute the earthquake struck Haiti on January 12, the Red Cross Red Crescent Movement pulled out all stops to help the people on the ground.

Communications is only a small part of that response and social media an even smaller part. Nevertheless – here are my observations:

Recent announcements by Google make me think, that the company might go down a path that would ultimately mean more inequality, a worse position for developing countries and a widening digital divide. I’m referring specifically to Chrome OS, Google’s new operating system, and the announcement that Google would dump Google Gears, a service that makes it possible to use services like GoogleDocs offline. In both cases, Google emphasized the importance of cloud computing as opposed to working offline. The idea is[...]