World Bank paper on the impact of social media in development.
18 Jan 2016
A comparative analysis for humanitarian social media managers.
20 Oct 2015
Key findings as well as the complete lessons learned document.
12 Oct 2015
What we can learn from Germanwings' failed social media crisis communications.
26 Mar 2015
Useful and interesting links from all around the web.
12 Feb 2015
My favourite sessions from the UN Social Media Day.
05 Feb 2015
Interesting and useful links for you.
18 Nov 2014
I'm looking for case studies, articles etc.
15 Oct 2014
An attempt to understand the "no derivative" creative commons licenses.
06 Jun 2014