Social Media 4 Good

Exploring the use of Social Media for NGOs, non-profit organizations and to support humanitarian relief

  • Files in drawer

    A call for investing into information management...

    I think of information management a little bit like of logistics: You don’t notice it if it works smoothly, but it has a massive impact if it doesn’t work. But, unlike with logistics, many people are so used to IM being crap that they think that it cannot be improved. Let me tell you: good information management is possible, it’s not even difficult, and it can do lots to improve humanitarian aid.

  • Thuraya satellite phone

    Rural Liberia: Where mobile phones are still a...

    This is my first time in Africa. However, the one thing that all my colleagues with Africa experience had told me was: “Everybody has a mobile phone.” This made sense to me based on my experience in Haiti where, even though the country is extremely poor, many people even had two mobile phones, one for each network. In Liberia – not so much.

  • Social media guidelines for IFRC staff

    Case study: social media staff guidelines for the...

    A while ago I posed the social media staff guidelines that I created for the International Federation of Red Cross and Red Crescent Societies (IFRC). Since then, I have been asked by a few organizations to talk about the process of getting there. It seems that more and more organizations see the need and usefulness of having such a document. Below you find a presentation I have given on two occasions on that topic. At the bottom of my previous[...]

  • Hurricane Igor; Photo: Nasa

    Cloud based information in disaster response

    How useful are Twitter, Facebook and other social media channels for disaster response organizations? I’m looking at the question from three different angles.

  • Wordpress logo

    Building a non-profit website with WordPress...

    What would you do if you could build a non-profit website from scratch without worrying about any integration issues? That’s exactly what I’m doing at the moment. In this post I’m sharing my ideas and I’d love to hear your’s.

Hurricane Igor; Photo: Nasa

How useful are Twitter, Facebook and other social media channels for disaster response organizations? I’m looking at the question from three different angles.

Stamps

This is a rant. If you are not interested in reading rants, mosey along … I love the fact that email is almost instant and free, but I’m wondering whether – at least within big companies – we shouldn’t introduce email stamps. I’m serious. Recently it seems like that for every email I’m sending I’m getting four or five emails back. I’m being buried under an absolute relentless onslaught of emails. And I’m not the only one. I have spoken[...]

The Presidential Palace in Port-au-Prince, Haiti

“So … how is Haiti these days?” – this is probably the question I have been asked most since I’ve come back. The problem is: the question is misleading because it assumes that it’s possible to make significant changes in a couple of months.

Last year, when I heard about World Humanitarian Day for the first time, my first impulse was that this sounded pretty self-righteous. I mean, where is the World Firemen Day or the World Truckdriver Day? Two professions that are very dangerous and that probably contribute more to people’s lives than most professional aid workers do. Since then I have changed my minds slightly. For one thing, there is never anything objectionable about remembering colleagues who have died. But more importantly[...]

Rainbows over base camp

Knowing when to leave can be a difficult thing. Here are a few signs that might indicate it’s time for you to pack your bags and run for the nearest airport.

One of the biggest mistakes that international organizations make is not taking enough time to explain to journalists why thing are complicated and take a long time. But taking that time and investing into communications pays off.

One of the biggest obstacles to building transitional shelters in Haiti is the amount of debris that is lying everywhere. Do me favour and look down your street. Now imagine that up to 60 per cent of all the houses  just collapsed (the percentage of destroyed houses depends a lot on which part of town you are in in Port-au-Prince). Can you imagine how much rubble this would be? From a shelter perspective the problem is that before you build[...]

IDP camp in La Piste / Ancien Aeroport Militaire

Thoughts about tents and tarps and a collection of photos from an aerial assessment of the major IDP camps in Port-au-Prince in June 2010.