Social Media 4 Good

Exploring the use of Social Media for NGOs, non-profit organizations and to support humanitarian relief

  • Lady Justice by Jordan Green

    Photographer sues AFP for 120 million over...

    A photographer is suing AFP and Getty Images for 120 million US Dollars over photos that he had taken in Haiti after the earthquake and which he had shared on Twitter.

  • Photos and Creative Commons Licensing

    Sharing photos online – a decision matrix for...

    Many non-profits, NGOs and International Organizations are of two minds when it comes to sharing photos on the internet. On the one hand, they want their material to be shared as widely as possible, on the other hand they want to have total control. The decision matrix in this blog post will help you decide which photos to share and how.

  • Cabernet Sauvignon - Merlot - Syrrah

    My new project: “How to choose a content...

    I’m planning to write a book that will help non-profit organizations, NGOs and charities to select suitable content management systems for their websites. If you have any experience with CMS selection or implementation I’d love to hear from you.

  • Files in drawer

    A call for investing into information management...

    I think of information management a little bit like of logistics: You don’t notice it if it works smoothly, but it has a massive impact if it doesn’t work. But, unlike with logistics, many people are so used to IM being crap that they think that it cannot be improved. Let me tell you: good information management is possible, it’s not even difficult, and it can do lots to improve humanitarian aid.

  • Social media guidelines for IFRC staff

    Case study: social media staff guidelines for the...

    A while ago I posed the social media staff guidelines that I created for the International Federation of Red Cross and Red Crescent Societies (IFRC). Since then, I have been asked by a few organizations to talk about the process of getting there. It seems that more and more organizations see the need and usefulness of having such a document. Below you find a presentation I have given on two occasions on that topic. At the bottom of my previous[...]

  • Philippines after the 2009 typhoon season

    Flickr for non-profits – 8 lessons learned

    I have been using Flickr for about two years to increase visibility of the work of Red Cross Red Crescent. Today, I’d like to share some of the lessons I’ve learned.

Two weeks ago I left Liberia and moved back to Germany. My next project: developing “Social Media in Emergencies Guidelines” for a UN agency. It’s a project I’m really looking forward to, particularly since the focus is not fundraising but on story telling, advocacy and outreach.

I just noticed a post on Mobileactive.org on how technology was used by different organizations to follow the 2011 presidential elections in Liberia. The article focuses on the differences between election monitoring and crowd sourcing and also give some insights in the specific challenges that the organizers were faced with in Liberia. It’s worth reading: Technology in the 2011 Liberian elections: mobiles, monitoring and mapping

As many of you know, I’m quite critical when it comes to how to the impressive information gathering possibilities of crisis mapping tools turn into actionable information for responders. On LinkedIn someone shared a video with me today where Ushahidi’s Patrick Meier addresses some of these concerns.

AK-47. Source: "Wikipedia/ US MADE (Kr6)"

Last week the newsletter from Good.is contained an article titled: “Gun Trafficking for Good: How to Get AK-47s Out of Africa”. The idea is to turn AK-47s into cufflinks, earring and other jewellery. I have a few problems with this concept.

Red Cross Red Crescent message

The last three weeks were a mix of very intense ups and downs that left me frequently frustrated, sleepless and banging my head against a table, but ultimately gave me a sense of satisfaction that cannot be found in many other jobs: the knowledge that I had a very real, positive impact on the lives of people – and not just of an anonymous group of beneficiaries, but individuals whose names and histories I know.

Those of you who follow the elections in Liberia have probably heard about the violent incident that took place in Monrovia last Monday. A local paper has an interesting article on how the simultaneous outage of one of Liberia’s two mobile phone networks affected people who were close to the riot.

One egg

I have written about the logistical challenges in Liberia before, however I was not ready for what I found out today. It turns out that the eggs we buy in Sanniquellie are not from here (no big surprise there) or even from Liberia (surprising) but are imported from India (very big surprise)!

We thought that nobody would object to us giving direct assistance to a vulnerable teenage mother who had just given birth. We were wrong. This is my contribution to the Second Aid Blog Forum on “Admitting Aid Failure?”