Facebook just reduced your chances to land a viral hit

Facebook's latest changes are more substantial than you think.

What you have to know about Twitter’s new comment function

Twitter is giving you an additional 116 characters to comment on

You have 24 hours to make your website mobile friendly, or else …

Google is starting to penalize sites that are not mobile friendly.

How Germanwings Failed at Crisis Communications

What we can learn from Germanwings' failed social media crisis communications.

Recording of “Social Media: Heaven or Hell?”

Recording of last week's panel discussion in Vienna.

Social Media: Heaven or Hell?

Join me online at #huco2015 on Friday.

Veri.ly – Crowdsourced Verification for Disaster Response

Veril.ly is a free service that helps verify information in crises.

6 Things Nonprofits Need to Understand about their Facebook Pages

Many nonprofits struggle with declining Facebook reach. Here is what you

Does Shouting Louder Make Governments Listen More?

Call for proposals to increase transparency and accountability.