Wired magazine just published an excellent article about the Red Cross Red Crescent relief operation in Haiti. Author Vince Beiser takes 13 pages to describe the inner workings of the operation. And while he is not shy on criticism, it is well balanced and fair.
Archive for the ‘Recommended’ Category
I find it’s pretty rare that you come across good, fresh case studies of how non-profit organizations are using social media. And I’m not talking about “we use Facebook, too.” I mean something that shows how an NGO actually managed to get a concrete, measurable result with the help of social media. “10 tactics for turning information into action” from Tactical Tech is such a rare example. 10 tactics is first and foremost a one hour long movie, but it’s also[...]
I just finished reading Joel Hafvenstein’s “Opium Season“, a book that has absolutely nothing to do with social media but which I’d like to recommend to anyone working in the aid-business. Opium Season is about Hafvenstein’s time in Afghanistan in 2005, when he was working for a USAID funded cash-for-work project that was supposed to supplement the income of people who were due to lose money because of a poppy-eradication campaign. The problem with donor driven programmes What makes this book[...]
I know many NGOs who produce feature-length advocacy films to state their case against e.g. climate change, human trafficking, dragnet-fishing etc. And I am certain that many of them could be greatly enhanced by an approach like “Us Now”.
Given how obsessed everyone was with how social media helped elect Barack Obama, I’m surprised that I haven’t read more reviews of this book: “Yes We Did – An Inside Look at How Social Media Built the Obama Brand” by Rahaf Harfoush, which gives an excellent overview over how the Obama campaign used social media to mobilize people to donate time and money. Harfoush (@rahafharfoush) was a volunteer with Obama’s new media team. She describes the different tools that the campaign used[...]
One of my projects over the last few months was to write and get approval for social media staff guidelines for the International Federation of Red Cross and Red Crescent Societies (IFRC). I’m sharing them because I hope that they will be useful to other organizations who are working on similar documents.
One of the most persistent and hardest to dispel myths in social media is that of the “quick win”. Since Facebook, Twitter etc. are easy to use from a technical point of view and since there are always stories of people getting an insane amount of attention through these channels, many people assume that there is no work involved. Scott Stratten has recently posted an excellent, short video (1:52 min) explaining why you can’t expect to open a social media account[...]
The United Nations Joint Inspection Body recently spoke to web professional in 40 UN agencies to identify what the most common problems are and how to fixed them. The result is an impressive document that can be used by many non-profit organizations, NGOs, International Organizations and even government ministries and agencies to address similar problems in their own organization. The ”Review of Management of Internet Websites in the United Nations System Organizations“ (31 pages) focuses on website governance and strategy – and I still[...]
