Telecoms cluster strategy emphasizes #commisaid but raises questions The 2020 strategy of the Emergency Telecommunications Cluster. March 2, 2016/
Between Hype and Frustration: Social Media in Emergencies A practical approach to social media in emergencies. February 25, 2016/
Use Twitter if you plan a revolution, Facebook to improve farming World Bank paper on the impact of social media in development. January 18, 2016/
Technology without capacity pretty useless, study finds Technology cannot solve fundamental communication issues. January 8, 2016/
Which Social Media Monitoring Tool is Right for You? A comparative analysis for humanitarian social media managers. October 20, 2015/
Facebook just reduced your chances to land a viral hit Facebook's latest changes are more substantial than you think. April 24, 2015/
How Germanwings Failed at Crisis Communications What we can learn from Germanwings' failed social media crisis communications. March 26, 2015/
6 Things Nonprofits Need to Understand about their Facebook Pages Many nonprofits struggle with declining Facebook reach. Here is what you need to understand. March 3, 2015/
How Social Media is Changing Communication in Emergencies Why it's time for disaster responders to embrace social media. November 7, 2014/