Social Media for Good

Exploring the use of digital communications tools for NGOs, non-profit organizations and to support humanitarian relief

Archive for the ‘Featured’ Category

Earlier this week, the UN’s refugee agency counted 1,000,000 Syrian refugees. The problem with big numbers is that they get lost in the noise and in the news; the key is to personalize these numbers. Here is what UNHCR has done.

I recently helped a large non-profit organization to better understand their social media followers and fans. In the course of this project, I looked at a number of social media analytics tools. Here are the services that I found useful – and the ones I didn’t like.

This is the second presentation from the GeOnG2012 conference: In the hours after a rapid-onset emergency social media can help humanitarian agencies and emergency responders get a better idea of what the situation is like on the ground.

I just finished a short project for the Tactical Technology Collective where I reviewed seven free tools that can be used to manipulate or visualize data. The reviews are now online.

In many situations, the main problem faced by information managers is not a lack of data, but the fact that data is stored in too many conflicting formats and full of inconsistencies and errors. This week I discovered a few free Google tools that can help to turn messy data into clean data.

I have just spent a few days brainstorming on a policy paper about how information collection and analysis can be improved to lead to better decision making in times of crisis. This blog post contains some of our central thoughts. I’d love to hear what you think about them.

Many non-profits, NGOs and International Organizations are of two minds when it comes to sharing photos on the internet. On the one hand, they want their material to be shared as widely as possible, on the other hand they want to have total control. The decision matrix in this blog post will help you decide which photos to share and how.

A while ago I posed the social media staff guidelines that I created for the International Federation of Red Cross and Red Crescent Societies (IFRC). Since then, I have been asked by a few organizations to talk about the process of getting there. It seems that more and more organizations see the need and usefulness of having such a document. Below you find a presentation I have given on two occasions on that topic. At the bottom of my previous[...]