Social Media 4 Good

Exploring the use of Social Media for NGOs, non-profit organizations and to support humanitarian relief

  • Files in drawer

    A call for investing into information management...

    I think of information management a little bit like of logistics: You don’t notice it if it works smoothly, but it has a massive impact if it doesn’t work. But, unlike with logistics, many people are so used to IM being crap that they think that it cannot be improved. Let me tell you: good information management is possible, it’s not even difficult, and it can do lots to improve humanitarian aid.

  • Thuraya satellite phone

    Rural Liberia: Where mobile phones are still a...

    This is my first time in Africa. However, the one thing that all my colleagues with Africa experience had told me was: “Everybody has a mobile phone.” This made sense to me based on my experience in Haiti where, even though the country is extremely poor, many people even had two mobile phones, one for each network. In Liberia – not so much.

  • Social media guidelines for IFRC staff

    Case study: social media staff guidelines for the...

    A while ago I posed the social media staff guidelines that I created for the International Federation of Red Cross and Red Crescent Societies (IFRC). Since then, I have been asked by a few organizations to talk about the process of getting there. It seems that more and more organizations see the need and usefulness of having such a document. Below you find a presentation I have given on two occasions on that topic. At the bottom of my previous[...]

  • Hurricane Igor; Photo: Nasa

    Cloud based information in disaster response

    How useful are Twitter, Facebook and other social media channels for disaster response organizations? I’m looking at the question from three different angles.

  • Wordpress logo

    Building a non-profit website with WordPress...

    What would you do if you could build a non-profit website from scratch without worrying about any integration issues? That’s exactly what I’m doing at the moment. In this post I’m sharing my ideas and I’d love to hear your’s.

Today a guest post of mine appeared on “Stuff Expat Aid Workers Like”. It’s something I wrote a while ago while still in Liberia and cursing the lack of bandwidth more than once per day. You can read the whole post about the importance of having internet access on SEAWL.

Two weeks ago I left Liberia and moved back to Germany. My next project: developing “Social Media in Emergencies Guidelines” for a UN agency. It’s a project I’m really looking forward to, particularly since the focus is not fundraising but on story telling, advocacy and outreach.

I just noticed a post on Mobileactive.org on how technology was used by different organizations to follow the 2011 presidential elections in Liberia. The article focuses on the differences between election monitoring and crowd sourcing and also give some insights in the specific challenges that the organizers were faced with in Liberia. It’s worth reading: Technology in the 2011 Liberian elections: mobiles, monitoring and mapping

As many of you know, I’m quite critical when it comes to how to the impressive information gathering possibilities of crisis mapping tools turn into actionable information for responders. On LinkedIn someone shared a video with me today where Ushahidi’s Patrick Meier addresses some of these concerns.

AK-47. Source: "Wikipedia/ US MADE (Kr6)"

Last week the newsletter from Good.is contained an article titled: “Gun Trafficking for Good: How to Get AK-47s Out of Africa”. The idea is to turn AK-47s into cufflinks, earring and other jewellery. I have a few problems with this concept.

Red Cross Red Crescent message

The last three weeks were a mix of very intense ups and downs that left me frequently frustrated, sleepless and banging my head against a table, but ultimately gave me a sense of satisfaction that cannot be found in many other jobs: the knowledge that I had a very real, positive impact on the lives of people – and not just of an anonymous group of beneficiaries, but individuals whose names and histories I know.

Those of you who follow the elections in Liberia have probably heard about the violent incident that took place in Monrovia last Monday. A local paper has an interesting article on how the simultaneous outage of one of Liberia’s two mobile phone networks affected people who were close to the riot.

One egg

I have written about the logistical challenges in Liberia before, however I was not ready for what I found out today. It turns out that the eggs we buy in Sanniquellie are not from here (no big surprise there) or even from Liberia (surprising) but are imported from India (very big surprise)!